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Tickets are issued subject to the terms and conditions set out below. The passenger, by purchasing the ticket, confirms that he/she accepts and understands the terms and conditions and that he/she is aware of all conditions of carriage of Fun Lover Coaches.

DESCRIPTION OF SERVICES

Fun Lover Coaches is a business in the transport industry that operates daily routes between Limpopo and Gauteng in Luxury Air Conditioned Coaches.

TICKETS

a. Tickets are not transferable.
b. Passengers must ensure that all information is correct on their tickets prior to leaving the sales counter.
c. Any alteration to a ticket will render it invalid.
d. Tickets submitted for refunds or cancellations/re-scheduling prior to departure will be subject to a cancellation fee.
e. Original tickets must be surrendered with cancellations.
f. Lost tickets are for the account of the passenger and are not refundable.
g. No refunds on date of travel or thereafter.
h. Fun Lover Coaches does not provide specific seating or guarantee seating arrangements.
i. Right of admission reserved.

DEPARTURE TIME

a. Passenger are requested to be at a terminal 30 minutes before departure.
b. Booked seats which are not filled 5 minutes before departure will be offered to stand-by passengers on first come first serve basis.

SMOKING AND ALCOHOL

a. Fun Lover Coaches reserves the right to refuse to undertake the conveyance of/or any passengers found to be intoxicated or smoking on-board.
b. Any person found in breach of our terms and conditions regarding the consumption of alcohol or smoking will be disembarked immediately at the next place of safety.

PETS

a. NO pets will be allowed on the vehicle.

UNACCOMPANIED CHILDREN

a. No unaccompanied children under the age of 12 years will be carried.

Unaccompanied Children; Pregnant Woman; Sick Passengers

a. No unaccompanied children under the age of 12 years will be transported.
b. Children under 3 years will be transported for free provided that they sit on the mother’s lap.
c. Fun Lover Coaches reserves the right to refuse the transport of sick passengers and or pregnant females in excess of 7 months.

VEHICLES

a. Fun Lover Coaches reserves the right to substitute coaches or busses with vehicle of different standard and specifications to those advertised when            necessiated by circumstances beyond their control.
b. Fun Lover Coaches reserves the right to shuttle passengers between stops.

BAGGAGE

a. 2 x pieces baggage not exceeding 25kg in total will be permitted per ticket holder. Excess baggage may be charged for.
b. On selected services Fun Lover Coaches may accept the transporting of boxes; cooler boxes, china bags and any commercial
goods classified as excess baggage and Fun Lover Coaches reserve the right to charge according to size and weight.
c. Unaccompanied luggage will not be accepted for transportation.
d. Fun Lover Coaches will not be held responsible for lost/damage baggage.
e. In the event where the company agree on compensation for lost baggage during a journey, the company has the
right to pay out a maximum of R5 per kilo not exceeding 25kg.
f. It is the passenger’s responsibility that his/her bags are tagged.
g. You must not include in your Checked Baggage fragile, valuable or perishable items. These include cut
flowers, plants, foods, or hides personal medication, whole blood, and blood cells and similar articles requiring
maintenance at specific temperatures, fragile musical instruments, artwork, money, debit/credit cards, jewellery,
precious metals, computers/laptops, personal electronic devices, cellular telephones, photographic equipment,
precision instruments (this includes microscopes, oscilloscopes, meters, counters, polygraphs, electrographs,
medical equipment and similar articles), audio and video equipment including, but not limited to, televisions, radios,
IPODs, GPS equipment, stereo equipment, VCR players, VCR recorders and their accessories, typewriters,
hairdryers, sewing machines, specialized equipment, and similar articles, ceramics/chinaware/glass (this includes
pots, statues, bowls, dishes, glasses or other containers made of clay hardened by heat, earthenware, crockery, and
containers or ornaments made of porcelain or baked clay; and items made of or containing glass and similar articles),
negotiable papers, securities or other valuables, business documents, passports and other identification documents
and house and car keys, or samples. Liquid transported in any container is considered fragile. Despite being
prohibited, any items referred to above, are included in your Baggage, we shall not be responsible for any loss of or damage to such items.

INSURANCE

a. Fun Lover Coaches does not provide General Cover for its passengers,their property or luggage.
b. ALL PASSENGERS SHOULD ENSURE THAT THEY ARE ADEQUATELY INSURED

BREAKDOWNS AND CANCELLED SERVICES

a. No refunds will be paid on breakdowns.
b. In the event of a breakdown Fun Lover Coaches will not be held liable for connecting services, free refreshments,accommodation or any form of transportation.
c. Due to adverse weather conditions service may be cancelled.
d. No refunds will be issued if a service is cancelled due to weather conditions beyond our control.
e. All passengers will be rebooked for an alternative date and time as per the passenger's request.


CUSTOMER PRIVACY POLICY

Fun Lover Coaches shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

PAYMENT OPTIONS ACCEPTED

Payment may be made via Visa and MasterCard

CARD ACQUIRING AND SECURITY

Card transactions will be acquired for Fun Lover Coaches via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

CUSTOMER DETAILS SEPARATE FROM CARD DETAILS

Customer details will be stored by Fun Lover Coaches separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

RESPONSIBILITY

Fun Lover Coaches takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Fun Lover Coaches chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

VARIATION

Fun Lover Coaches may, in its sole discretion, change this agreement or any part thereof at any time without notice.

ALL FARES AND SCHEDULES TO CHANGE WITHOUT PRIOR NOTICE.

COMPANY INFORMATION

This website is run by JN Mabidi Transport Service based in South Africa trading as Fun Lover Coaches and with registration number 2015/388539/07
and Takalani Mabidi (Director).

FUN LOVER COACHES CONTACT DETAILS

Company Physical Address:
ERF 19 Bushy Park
Ha-Mashamba
Elim Hospital

Email: info@funlovercoaches.co.za

Telephone: 083 292 4034